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Aquarium Pharmaceuticals (API)
API POND 5 IN 1 POND TEST STRIPS Pond Water Test Strips 25-Count
API POND 5 IN 1 POND TEST STRIPS Pond Water Test Strips 25-Count
Ordering Information
Ordering Information
At Champion Nishikigoi, we’ve streamlined the order process for a smooth experience with koi fish, food, and pond equipment.
Koi Fish Orders:
After placing a koi fish order, we confirm availability and health, reserve your koi, and prepare it for pickup or shipping. If issues arise, we’ll reach out to discuss options.
Product Orders (Food & Equipment):
For supplies, we gather your items and notify you for pickup. If anything is out of stock, we’ll discuss alternatives.
Pickup & Shipping:
• Local Pickup: Available Tuesday to Sunday, 10 am to 5 pm.
• Shipping: We offer expedited shipping for koi with health checks and tracking for safe arrival.
For complete details, click here.
Refund Policy
Refund Policy
Live Fish:
- Due to the delicate nature of our fish, we cannot accept returns. However, we are committed to ensuring you receive your fish alive.
- Please ensure you are present during delivery to accept and sign for your fish.
- If, unfortunately, your fish arrives deceased, notify us within one hour of delivery. Send a digital photo as proof to champkoi@champkoi.com, and we'll replace it with another of equal value.
Non-Returnable Items:
- Chemicals, medications, water conditioners, and pond liners cannot be returned due to safety and quality reasons.
General Merchandise Returns:
- If you're not completely satisfied, you may return items within 14 days, subject to a 15% restocking fee. Note: shipping and handling costs are non-refundable.
- Items on sale or special deals, as well as special order items, cannot be returned.
- To ensure a smooth return:
- Items must be in unused, resellable condition.
- Original packaging, warranty books, manuals, parts, and accessories must be intact.
- For shipping, please encase the original packaging in another carton to prevent damage.
Return Process:
- Prior to returning any items, please obtain a Return Goods Authorization number (RGA) by contacting us. Have your invoice ready for reference.
- After inspection, we'll confirm acceptance of the returned merchandise.
Return Shipping:
- Customers cover return freight costs. If we made an error or the item is defective, we'll handle the freight charges.
- For orders with free shipping, the actual outgoing freight charge will be borne by the customer.
We're always here to help. Please reach out if you have any questions or concerns!
The API POND 5 IN 1 TEST STRIPS Pond Water Test Strips provides everything you need for regular testing of your pond water or even tap water. This complete pond test kit measures the most important levels, including pH, Nitrite, Nitrate, Carbonate Hardness, and General Hardness to maintain ideal water condition. Inside the box you’ll find 25 test strips in a snap-tight tube and a color chart. Just dip and read! This box contains enough water testing supplies for 25 tests. With API POND products, it’s easy to keep a beautiful pond. For over 50 years, API has been creating innovative, research-driven solutions that make it easier to care for your pond. API POND Pond Treatment Supplies are designed to work in conjunction with each other to provide best results to control algae, promote healthy bacterial growth and help control and cure fish diseases and conditions such as ich and fin rot. They work to provide a safe, hospitable environment for fish such as koi, catfish, perch, goldfish and more. With API, you can spend more time admiring your fish, and less time scrubbing your pond. Make sure to use all products as directed in order to ensure the best results.
