Contact & support

Contact ChampKoi

Questions about a koi, an order, or your pond? Our team is glad to help. Reach us by phone or email, send a message with the form below, or visit the store in San Jose.

  • Shipping guidance
  • Pond & koi-care help
  • Live-arrival guarantee
  • Nationwide delivery
Call us
(408) 528-0821
Answered Tuesday to Sunday, 10 AM to 5 PM PT
Email us
champkoi@champkoi.com
We usually reply within one business day
Visit the store
3395 Keaton Loop
San Jose, CA 95121
Tuesday to Sunday: 10 AM to 6 PM PT
Closed Mondays
Winter (November to March): closes at 5 PM
Get directions

Send us a message