Purchase your koi before it arrives in the U.S. — each one hand-selected in Japan from renowned breeders. Limited availability, premium bloodlines — the best are often secured before they reach our ponds.
FAQs
Where can I find my koi’s QCD?
Each koi’s product page lists its Quarantine Completion Date. Pickup or shipping is available starting that date.
Can I request a later arrival date?
Yes — choose your Preferred Arrival Date (PAD) at checkout or contact us to adjust after ordering.
What if I purchase multiple pre-arrival koi?
We’ll consolidate shipments when possible and refund any shipping savings automatically.
Weather concerns?
We monitor shipping conditions daily. If a delay is needed for your koi’s safety, your Live Arrival Guarantee remains fully valid.
Each koi is one-of-a-kind and removed from availability the moment it’s purchased. To ensure fairness for all customers, orders canceled or modified more than 24 hours after confirmation incur a 15% restocking fee.