Premium Collection

Ogata Koi Farm

A mixture of top quality tategoi selected during the Ogata 50th Anniversary event is now available for purchase. Bred from only the best pedigree, these jumbo fish are guaranteed to grow more beautiful and larger in furture years.

Ogata Koi Collection

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Frequently Asked Questions

Q: Can I visit your store to see the koi fish in person?

A: Yes, you are welcome to visit us in-store at 3395 Keaton Loop, San Jose, CA, to see our selection of beautiful and healthy koi fish, premium food, and top-notch pond equipment.

Q: What is your return policy for koi fish and other products?

A: We strive to ensure customer satisfaction with all our products. If you have any issues or concerns, please contact us within a specific time frame after purchase to discuss the situation, and we will work with you to find an appropriate solution.

Q: How do you ship koi fish to ensure their safety and well-being?

A: We take great care in packaging and shipping our koi fish to ensure their safety and comfort during transit. Each koi fish is carefully placed in a secure, oxygenated bag and shipped using reliable carriers with experience in handling live animals.

Q: Do you provide any guarantees or warranties for your koi fish?

A: We stand behind the quality and health of our koi fish. If you have any concerns or issues with your koi fish within a specific time frame after purchase, please contact us, and we will work with you to address the situation.

Q: What kind of koi food do you recommend?

A: We carry the most popular premium koi food brands such as Nijikawa, Hikari, Aqua Master, and Sea Side Aquatics. Our team can help you choose the best food for your koi fish based on their specific needs and preferences.

Q: What type of pond equipment do you offer?

A: We provide a wide range of high-quality pond equipment, including water pumps, filtration units, and ultra-violet sterilizers, to help you maintain a clean and healthy environment for your koi fish.

Q: How can I learn more about koi fish care and maintenance?

A: Our team of experts is always ready to provide guidance and advice on koi fish care and maintenance. You can also find valuable resources on our website, including blog posts, articles, and videos on various aspects of koi fish care.